Consumer Duty
Explore the Fair Value Assessments for our products below.
The Financial Conduct Authority (FCA) has established the Consumer Duty to raise standards of consumer protection in financial services. The Duty requires financial firms to provide clear communication, tailored products and services, fair value, and prompt support to customers.
As part of the Consumer Duty, we must review our offerings and share the details with their distributors by the 30 April 2023 deadline. Fair Value Assessments for each product can be downloaded below.
Fair Value Assessments
Standard Mortgages (Including Flex Together)
Specialist Mortgages
Income Flex Mortgages
Credit Flex Mortgages
Self and Custom Build Mortgages
Product Switch Mortgages
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