Product Transfers

If your client’s fixed or discounted Hinckley & Rugby mortgage product is maturing soon, it’s quick and easy to arrange a new deal using our mortgage Product Transfer service. All you need is your client’s permission for us to discuss their personal details with you.

Our Product Transfer rates are exclusive to our existing customers. Customers are able to transfer to a new rate up to three months before product maturity. All our product transfer rates can be accessed via sourcing systems.

The benefits for you as a broker

• A straightforward and hassle-free process
• A procuration fee of 0.20% paid to you on Residential and Buy to Let product transfers
• Dedicated support from our Product Maturities team to help you with your queries

The benefits for your client

• No further credit checks on your client on a like-for-like product transfer
• Usually, no affordability or income checks
• No legal or valuation fees to pay
• No new Direct Debits to set up
• Your client can switch up to three months before the current deal ends and without an Early Repayment Charge (ERC)

How it works

1. Once you have provided your advice and recommendation, please request a Product Transfer Offer using the ‘Mortgage Intermediary Declaration – Product Transfer’ form. You will also need your client to complete and sign the Third-Party Authority form.
   Please send completed files to productmaturities@hrbs.co.uk 
2. We will produce the Product Transfer Offer which will be sent via secure email.
3. Within the Product Transfer Offer there will be an acceptance slip for your client to sign. This will need to be returned to us via email prior to the transfer taking place.
4. The product transfer will be processed on either the maturity of the existing mortgage deal or up to three months early if selected by the customer.
5. The procuration fee will be paid electronically around the 15th day of the month following the product switch.