From 18th June 2024 we have updated the criteria on our Credit Flex mortgage product, learn more.

Best Green Lender

We’re thrilled to share that we’ve won Best Green Lender at this year’s Financial Reporter Brokers’ Choice Awards. This award recognises our innovations in the green lending space and commitment to environmentally friendly operations during the last year.

Application to offer average timescale
20 working days
Average time to initial assessment
3 working days
Live chat response rate
4.36 seconds
Telephone BDM call pickup time
4 seconds

Mortgages with a personal touch

Choosing the right mortgage for your client can be a daunting task, but we have always aimed to make our products simple and easy to understand. We offer a wide range of standard mortgages, and have a specialist range for those with more specific needs.

Looking to manage or submit a case?

Whether you are looking to submit a new mortgage application, need an update on an existing case, or your client’s mortgage is soon to mature, we’ve got you covered.

Our Mortgage Referrals Committee meets daily to personally consider the more complex mortgage enquiries the Business Development team believes could be approved once the specific circumstances have been investigated and explained. These decisions are given to the broker on the same day of case referral.

Meet our team behind Hinckley & Rugby for Intermediaries and find the Business Development Manager (BDM) for your region. Our friendly BDMs are on hand to answer your questions.

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Start a mortgage application today

When it comes to mortgage applications, we aim to be flexible. We offer a number of submission routes to suit your individual needs.

Would you like to discuss your case with our mortgage experts?

Join us at our next Mortgage Referrals Committee drop-in clinic. These are an opportunity for brokers to discuss complex cases directly with our senior decision-makers, ask any questions you may have, or to simply see the decision-making process taking place.