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Talk to us – we’re all ears!

If your non-standard cases are falling on deaf ears, you need a lender with the will to listen. When you talk to us, you’ll notice this refreshing difference from the moment you pick up the phone to the moment you hear ‘Yes!’.

We love the challenge of overcoming barriers, and we’ll do all we can to make your clients’ home-ownership dreams come true. So tell us what you need today – we’re all ears.

Ready and waiting to help you

Our brilliant BDMs are keen to listen and will work their tails off to help you get you a ‘Yes’. With open ears and minds, no matter how complex the case may be, if there’s a way to overcome the barriers they’ll find it.

They love a challenging case, so pick up the phone and give them a call!

Meet the team

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Get in touch with us

Call 01455 894084 or click ‘contact us’ to send an email. You can also connect with us via Live Chat – the link is at the left side of the page.

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Hop along to our Mortgage Referrals Committee

If you’ve got a really challenging case, our BDMs will refer it to our Mortgage Referrals Committee.

Our panel of key decision makers, including our Chief Executive, Barry Carter and Head of Lending, Sarah Johnson, meets daily to discuss the most challenging cases – and they take an open-minded approach with each one.

We also hold regular ‘Live’ online events that brokers are welcome to join. Even if you just want to watch how we apply common sense to deserving applications that fall foul of other lenders’ algorithms, you’ll be very welcome! Reserve your place here.

Whenever we launch, update or withdraw a product, we let our subscribers know first. Sign up to get notified when anything changes or for the latest news!