We are proud to announce the launch of our new brand

The brand refresh is part of a wider repositioning of the Society which recognises a renewed digital focus and our customer-centric approach. Designed to project a more modern image and reflect the Society’s prominent position in the mortgage market as a specialist lender.

Application to offer average timescale
20 working days
Average time to initial assessment
3 working days
Live chat response rate
4.36 seconds
Telephone BDM call pickup time
4 seconds

Mortgages with a personal touch

Choosing the right mortgage for your client can be a daunting task, but we have always aimed to make our products simple and easy to understand. We offer a wide range of standard mortgages, and have a specialist range for those with more specific needs.

Looking to manage or submit a case?

Whether you are looking to submit a new mortgage application, need an update on an existing case, or your client’s mortgage is soon to mature, we’ve got you covered.

Our Mortgage Referrals Committee meets daily to personally consider the more complex mortgage enquiries the Business Development team believes could be approved once the specific circumstances have been investigated and explained. These decisions are given to the broker on the same day of case referral.

Meet our team behind Hinckley & Rugby for Intermediaries and find the Business Development Manager (BDM) for your region. Our friendly BDMs are on hand to answer your questions.

Never miss an update!

Sign up to our Intermediary newsletter for the latest news, products, and criteria from Hinckley & Rugby Building Society.

Newsletter signup

Start a mortgage application today

When it comes to mortgage applications, we aim to be flexible. We offer a number of submission routes to suit your individual needs.

Would you like to discuss your case with our mortgage experts?

Join us at our next Mortgage Referrals Committee drop-in clinic. These are an opportunity for brokers to discuss complex cases directly with our senior decision-makers, ask any questions you may have, or to simply see the decision-making process taking place.